About Us

Sunderland Home Care Associates is structured so that people will always come first. As an employee owned social enterprise, staff members get a vital role in the decision-making process because they own a share in the company.

 

That means profits are spent on providing a better service or towards rewarding our staff. Our unique structure means that staff members have the opportunity to take part in democratic general meetings and help set our budgets, pay and conditions.

Sunderland Home Care Associates strongly believes that well trained staff become more confident and are able to offer a better quality service. All staff undergo extensive training to ensure our clients receive the best care possible.

If something concerns you or if you have an idea as to how we can improve, your voice will be heard.

 

We are motivated by care of the client and not by making money”.

Meet Our Team

EMMA TAYLOR



I started working for Sunderland Home Care in April 2010 as a Domestic Care Worker, after this role I started to work as the Domestic Supervisor for North adn South Tyneside. After about 2 years in this role I was transferred to the Training and Recruitment team and I am enjoying this role very much.

 

 

LEANNE KILVINGTON



I am a Training Coordinator, working as part of the training department within Sunderland Home Care, responsible for managing and coordinating the accredited provision for both employed and unemployed individuals.

 

 

 

LISA ANGUS



I have worked at Sunderland Home Care for over 21 years. In this time carried out various role, from support worker, supervisor, admin assistant, coordinator and now my current role, Training and Recruitment Manager. For a number of years I have been on the Board of Directors. I believe in social enterprise as it gives employees a sense of value and encourages people to take pride in what they do and acheive.

 

 

PAULINE ASKEW

 

I am the Assistant Finance Manager and I started my employment with Sunderland Home Care in 2007. My main responsibility is the invoicing and accounts of our clients who pay privately for the services we provide to them.

 

 

PHIL ANGUS

 

I am the Home Support Coordinator for Sunderland North, with my team we deliver over 1100 hours of care a week believe we are the best in our line of work. I have been with the company over 20 years and worked as a Home Support Worker and a Supervisor prior to my current role. I am passionate about the company and its future. I am currently a member of the Board of Directors which I am extremely proud of.

 

 

MICHELLE WALTON

 

I am the administrator/finance worker for Independent Futures. My role is to verify all IF timesheets, produce invoices and ensure payment is made. I also monitor staff sickness and provide admin support mainly to the IF Manager and staff.

 

 

STUART TERRY

 

My name is Stuart Terry. I have worked for Sunderland Home Care Associates for 7 years. My job role is Quality Care Manager within Independent Futures and I laisse with the houses and staff to ensure that we give a quality service at all times in order to meet CQC standards.

 

 

RACHEL TATE

 

I am the Compliance Officer for Sunderland Home Care Associates. The main aim of my role is to ensure Sunderland Home Care Associates comply with CQC regulations and local authority contracts.
As part of my role I carry out various monthly and quarterly audits to determine whether we are delivering a good quality, effective service and identify any areas of improvement.

I also review the companies policies and procedures to ensure they are up to date and in line with the current laws and legislation.

 

 

CAROL BURNELL

 

I am the project manager for Independent Futures and have been with the company for nine years. My role is to support people who had previously lived in long stay hospital facilities to move back into the community where they would live in their own house supported by staff.

The individuals have their own tenancies and are supported to be more inclusive in the community, establishing friendships and engaged in volunteer and paid employment. My hobbies are watching SAFC of which I've had a season ticket for many years, spending time with my family and friends.

 

 

 

 

Recognised Collective Success

The development of Sunderland Home Care Associates is a unique story. Dating back to 1976 with the formation of the Little Women co-operative, the organisation has always had its roots in the not-for-profit sector.

 

In 1994, the new business started trading and is now owned by over 300 care workers from the local area, delivering the highest of professional standards.

 

The staff’s achievements at Sunderland Home Care Associates have caught the eye of many regional and national decision-makers and Margaret Elliott, the founder of the company, was awarded an OBE in the 2008 New Year Honours List. Presentations have been made to the House of Commons and other national social enterprise organisations who want to see care delivered by a social enterprise in their area.

 

In 2004, Sunderland Home Care Associates scooped the Best Participation and Best of the Best awards from theĀ North East Social Enterprise Partnership (NESEP). In 2006, SHCA was the overall winner of the prestigious Enterprising Solutions Award organised by theSocial Enterprise Coalition. This success is down to strong team-working, high standards and great commitment from the staff.




CAROLE ALLEN

 

I have worked for Sunderland Home Care for 10 years, I started as a Home Support worker which I continue to do. I am also the training coordinator for the South Tyneside branch and I deliver training to the stafff throughout the company which includes accredited training.

 

 

EMMA SMITH

 

I have just joined Sunderland Home Care as Academic Support and Community Engagement Officer. My role involved managing a team of staff supporting students with difficulties and disabilities in an educational environment at Sunderland College and Sunderland University.

 

 

RACHAEL BLYTH

 

My name is Rachael and I am Finance Manager for Sunderland Home Care Associates. I started working for the company in January 1996 as a Home Support Worker and Part Time Administrator.
I was on the Board of Directors for many years and have recently been appointed as Trustee.
I love my job as I find it very rewarding and enjoy the everyday challenges it brings.

 

 

LISA NEWBURY

I am Lisa Newbury, I am employed by Sunderland Home Care Associates as the Extra Care Manager to lead and manage the onsite care teams to deliver a reliable, responsive and respectful person centred care and support service to all service users.
To ensure that the service meets Care Quality Commission (CQC) published standards at all times.
To lead on , need and risk assessments involving service users and important to others t produce robust care and support plans that all staff follow to deliver agreed outcomes.
Ensure service users are enabled to maximise their potential as individuals
.

 

 

LILLIAN SHEVLIN
My Name is Lillian Shevlin I have worked for Sunderland Homecare for 11years within various job roles I am currently the Manager within the Extra Care Schemes. I work along beside the Extra Care Manager and the onsite Care Teams to ensure we provide a person centred and caring service to each of our clients.

 

 

 

LYNN MILNER

 

 

 

JOAN HUTCHINSON

 

 

 

 

SHAUN JACKSON

 

 

LINDA McDONALD